Privacy Policy - New England Biolabs GmbH

Website Privacy Policy and information of the data subjects pursuant to Article 13 and Article 14 of the EU General Data Protection Regulation (GDPR)

General Information

Information about the responsible body

Company: New England Biolabs GmbH
Legal representative: Dr. Carsten Lanwert
Address: Brüningstraße 50, Building B852, 65926 Frankfurt am Main
Contact details data protection officer: datenschutz.de@neb.com

General data processing information

Affected data:

Personal data is only collected if you provide us with your data on your own free will, e.g. via one of the contact forms on our website or by email. In addition, no personal data is collected. Any processing of your personal data that goes beyond the scope of the statutory permission is only possible on the basis of your express consent.

Processing purpose: Contract fulfillment.

Categories of recipients:
Public authorities subject to the existence of primary legislation.
External service providers or other contractors.
Other external recipients if the data subject has given his consent or the transmission is permitted by predominant interest.

Third country transfers: Data processors may also be used outside the European Union as part of contract implementation.

Duration of data storage: The duration of the data storage depends on the statutory storage requirements and is usually 10 years.

Information about our website

As part of the registration process for receiving our newsletter, you provide us with your e-mail address and optional additional data. We use this information exclusively to send you our newsletter. Your data entered in the newsletter registration will remain with us until you unsubscribe from our newsletter. A deregistration is possible at any time via the provided link in the newsletter or a corresponding message to us. With the deregistration you contradict the use of your e-mail address.

In addition, we use your e-mail address, which we receive during an ordering process, exclusively for direct mail in the form of our newsletter for similar goods or services as ordered by you, unless you have contradicted this use. You may contradict the use of your e-mail address at any time without incurring any costs other than the base rate transmission costs. Your claim (and thus the cancellation of our newsletter) can be carried out by sending an appropriate message to our e-mail address (datenschutz.de@neb.com).

Use of Google Analytics (with the consent of the website visitors)

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). With your consent, Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be truncated by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other website and internet related services to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can accept or deny Google analytics tracking by changing your website privacy settings.

Google Ads Conversion Tracking (with the consent of the website visitors)

This website uses Google Ads Conversion Tracking, a web analytics service provided by Google Inc. (“Google”). With your consent, Google Ads Conversion Tracking uses “cookies” stored on your computer that allows us to analyze the use of the website by you. The information generated by the cookie about your use of this website is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties, if required by law or if third parties process this data on behalf of Google. Google will in no case connect the data with other data from Google. You can accept or deny Google Ads conversion tracking by changing your website privacy settings.

Use of Pardot (with the consent of the website visitors)

This website uses Pardot, a marketing automation tool from salesforce.com Inc.
With your consent, Pardot sets cookies which are used to analyze the use of the website. The cookies contain an identification number that makes it possible to re-identify the website visitor. The identification number is a numerical code which does not allow any personal reference outside of our Pardot Marketing System.
We also use Pardot to send out our newsletter. E-mails that are sent by us through Pardot also make use of tracking technologies. These are used in order to measure the success of a newsletter and to constantly improve our services.
You have the possibility to unsubscribe from our newsletter at any time (see also “Newsletter”).
You can also adjust the storage of cookies in our website privacy settings at any time.

Shariff Social Media Buttons

The c’t project Shariff replaces the usual social network share buttons and protects your surfing behavior from prying eyes. However, a single click on the button is enough to share information with others. You do not have to do anything else – the webmaster has already taken care of everything.

The usual social media buttons transmit the user data to Facebook & Co. with every page request and provide the social networks with exact information about their surfing behavior (user tracking). You do not have to be logged in to be a member of the network. On the other hand, a Shariff button does not establish direct contact between social network and visitors until the latter actively clicks on the share button.

By doing so, Shariff prevents you from leaving a digital trail on every page you visit and improves privacy.

Further information can be found at heise.de.

Embedded YouTube videos (using the advanced privacy mode)

This website uses videos from the YouTube LLC, USA (hereinafter “YouTube”) platform, a subsidiary of Google. The videos are embedded in advanced privacy mode (nocookie) to prevent automatic data sharing. If you visit pages that contain such a vide and you click on the Play button, information about your visitor behavior will be send to the YouTube or Google servers. If you are logged in to YouTube or Google, YouTube can assign the visit to your YouTube or Google account after clicking on the button. You can find further information on data protection at YouTube under the following link: https://policies.google.com/privacy

Use of a live chat system (with the consent of the website visitors)

On some pages we offer the optional use of a live chat system, implemented by a software of tawk.to Inc. The chat is integrated into the respective source code on these pages.
With your consent, Tawk.to collects and stores anonymized data for operating the chat system, which serves to respond to live support requests, and for analysis purposes. Cookies are used for this purpose, provided you have agreed to their use. You can adjust the storage of cookies in the data protection settings for our website.
If you agree to the use of the chat, the following data can be collected by tawk.to: Chat history, IP address at the time of the chat and country of origin.
If you provide your name and e-mail address during the chat or for receiving the chat transcript, this data will also be stored by us.
If the information collected contains personal data, processing is carried out in accordance with Art. 6 Para. 1 a of the GDPR.
Your data will not be passed on to third parties by tawk.to or us. You can view the privacy policy of tawk.to here: https://www.tawk.to/legal/

Use of Microsoft Bookings

We use Microsoft Bookings to enable you to make appointments directly with NEB employees. The booking pages are not integrated on www.neb-online.de.
With your consent, the data you provide is stored by Microsoft for the purpose of transferring the data to us. You can view Microsoft’s privacy policy here: https://www.microsoft.com/en-us/privacy/privacystatement
If the information collected contains personal data, processing is carried out in accordance with Art. 6 Para. 1 a of the GDPR.
Your data will not be passed on to third parties by us.

Service Cookies/ Session Cookies

We sometimes use so-called “session cookies” on our sites in order to facilitate your use of our website. These cookies are necessary to identify, for example, whether you are logged in our shop or which items are in the shopping cart. These are small text files that are stored on your hard drive only for the duration of your visit of our website and are deleted when the browser is closed, depending on the setting of your Internet browser. Other cookies remain on your device and allow us or our affiliate to re-recognize your browser at the next visit (persistent cookies). Persistent cookies are used by us to restore your chosen language setting on your next visit.

As a rule, browsers are set to automatically accept the use of cookies – by adjusting the settings, you can deactivate this or activate a hint.

External Links

Please be aware that other websites, including those linked from our web page, can also collect personal data about you. Our privacy policy does not cover the privacy practices of linked websites. New England Biolabs GmbH takes no responsibility for the privacy and security of data that you share with third parties, whether through a linked website or otherwise.

Details on other data processing methods

Specific information on the processing of customer data / prospect data

Affected data: Data provided for the purpose of contract fulfillment; if necessary, additional data for processing on the basis of your express consent.

Processing purpose: Contract fulfillment

Categories of recipients: Public authorities in case of priority legislation
External service providers or other contractors.
Other external recipients if the data subject has given his consent or the transmission is permitted by predominant interest.

Third country transfers: Data processors may also be used outside the European Union as part of contract implementation.

Duration of data storage: The duration of the data storage depends on the statutory storage requirements and is usually 10 years.

Specific information about the application process

Affected data: Data provided for the purpose of an application.

Processing purpose: Application

Third country transfers: Data processors may also be used outside the European Union as part of contract implementation.

Duration of data storage: Application data will generally be deleted within four months after notification of the decision, unless consent has been given for a longer period of data storage.

Specific information on the processing of employee data

Affected data: Data provided for the purpose of contract fulfillment; if necessary, additional data for processing on the basis of your express consent.

Processing purpose: Contract fulfillment

Third country transfers: Data processors may also be used outside the European Union as part of contract implementation.

Duration of data storage: The duration of the data storage depends on the statutory storage requirements and is usually 10 years.

Specific information for the processing of supplier data

Affected data: Data provided for the purpose of contract fulfillment; if necessary, additional data for processing on the basis of your express consent.

Processing purpose: Contract fulfillment

Third country transfers: Data processors may also be used outside the European Union as part of contract implementation.

Duration of data storage: The duration of the data storage depends on the statutory storage requirements and is usually 10 years.

Further information and contact information

In addition, you may assert at any time your rights to correction or deletion of your data, limitation or contradiction of processing of your data, or your right regarding data portability. You can contact us by e-mail (datenschutz.de@neb.com) or mail. You also have the right to contact the data protection supervisory authority for complaints.

Addittional Information and contact:
We reserve the right to change our Privacy Policy at any time and to adapt it to current laws. When you visit our website, you will find the current NEB privacy policy with the date of the last update here.

Last Update: 02.10.2023